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Warranty & Guarantee

Lifetime Warranty

Reynolds is confident that we make the best carbon rim and wheel systems in the cycling industry, we are now offering a limited lifetime warranty on all new Reynolds wheelsets.1

Reynolds carbon wheel systems are engineered to be ridden in the most demanding conditions by the best riders, they are designed and tested to ensure the strength of the wheels far exceed the loads incurred during intended use. Even the best products are not immune to human error, that’s why we offer the Reynolds Assurance Program, additional protection against unforeseen occurrences, which provides for no-questions asked replacement.



30-Day Customer Satisfaction Guarantee

Reynolds wheels are the best upgrade you can make to your bicycle. We want you to feel the difference and put them to the test. Put the wheels on your own bike and ride your favorite roads or trails to experience the superior ride and craftsmanship of Reynolds wheels— all without worry. We are sure you’ll love your Reynolds wheels, but if for some reason you are not happy return your wheels within 30 days. It’s that simple.2



Reynolds Assurance Program

Your purchase of new Reynolds carbon wheels is a sizeable investment worth protecting. The Reynolds Assurance Program is the most comprehensive protection program of its kind. You get a ‘no questions asked’ level of protection that goes above and beyond our lifetime warranty. So no matter how your wheels may be damaged, Reynolds will repair or replace them free of charge.3


FAQ - Lifetime Warranty & 30-Day Customer Satisfaction Guarantee

1. Applies to wheels Sold after January 1, 2017. See the fine print here.
2. Wheels must be purchased from an authorized Reynolds dealer or and returned in working condition.
3. Wheels will be replaced or repaired with like or upgraded products at Reynolds’ discretion.